Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.blackdiamondshair.com/ (the “Site”).

Privacy Policy for Black Diamonds Hair

This policy describes the ways we collect, store, use and protect your personal information. You accept this Privacy Policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on our website, application or through any other means collectively the “Black Diamonds LLC “. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it to Black Diamonds Hair.

What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collecte information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons” , “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information accepted via PayPal , email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Orders

If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address, phone #) and financial information (such as credit card number, expiration date, billing address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.\

How We Collect Information About You

When you visit the Black Diamonds Hair website, we collect information sent to us by your computer, mobile phone or other access device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website.

If you open an account, we may collect the following types of information:

  • Contact information – your name, address, billing & shipping, phone, email, and other similar information.
  • Financial information – the full bank account numbers and/or credit card numbers that you link to your Black Diamonds Hair account 

When you use the Black Diamonds Hair site, we collect information about your transactions and your other activities on our website, application or when using the Black Diamonds Hair and we may collect information about your computer or other access device for fraud prevention purposes.

You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook, Instagram, You Tube, and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your Black Diamonds Hair account and authorizing Black Diamonds Hair, LLP to have access to this information, you agree that Black Diamonds Hair, LLP may collect, store and use this information in accordance with this Privacy Policy.

Finally, in order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of the Black Diamonds Hair.

How We Use the Personal Information We Collect

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Process transactions and send notices about your transactions;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Customer Service

When you place an order on our site, an email will be sent immediately after checkout to confirm your purchase.

Reviews/Testimonials

If you use “Write a Review” to post a review on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums. We post testimonials and comments received from our customers via email. We are not responsible for the personally identifiable information you choose to submit in these forums.

Information Sharing and Disclosure

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties except as described in this privacy statement.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by: 

    FACEBOOK – https://www.facebook.com/settings/?tab=ads

    GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@blackdiamondshair.com or by mail using the details provided below:

 61 Võ Thị Sáu, Phường 6, Quận 3,
Thành phố, Hồ Chí Minh City, Vietnam

How We Use Cookies

When you access our website, we, or the companies we work with, may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to recognize you as a Black Diamonds Hair customer, customize the Black Diamonds Hair Services, content and advertising, measure promotional effectiveness, collect information about your computer or other access device to mitigate risk, help prevent fraud and promote trust and safety.

We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.

We also use Local Shared Objects, commonly referred to as “Flash cookies”, to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud and to support our sites and services.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.

You may encounter Black Diamonds Hair cookies or pixel tags on websites that we do not control. For example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie or pixel tag placed by the web page or application. Likewise, these third parties may place cookies or pixel tags that are not subject to our control and the Black Diamonds Hair Privacy Policy does not cover their use.

How We Protect and Store Personal Information

Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers in the US and elsewhere in the world where Black Diamonds Hair facilities or our service providers are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations.

Marketing

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Black Diamonds Hair., content and advertising. If you don’t wish to receive marketing communications from us or participate in our ad-customization programs, simply send us an email.

Photo Blast Disclaimer

Upon sending Black Diamonds Hair, photos of you, our product, or tools used, they become property of VHF. Photos are used for but not limited to promotions, marketing, social media, newsletters, and our site. Owners’ rights to the photo are given to Black Diamonds Hair, without the anticipation of royalties and/or lawsuits. NO photo will be used for any reason to publicly harass or embarrass any customer. All photos must be of high quality with no existing watermarks. Black Diamonds Hair, will add a watermark to your photo to prevent any other site, organization, company, or viewer from illegally copying the image. We use the hashtag # BlackDiamondsHair on social media to specify the photos posted by our company. Thank you for participating and supporting our company as well as providing our viewers with an image to better help them see the products.

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OUR HAIR

Have you ever come across Vietnamese hair? It’s often recognized as the world’s most exceptional hair, and there are compelling reasons why it deserves your attention!

Black Diamonds is:

  • We stand as a leading brand in the Vietnamese wholesale hair extensions and wigs industry, our products are crafted from authentic Vietnamese hair.
  • Our extensive network includes strong bonds with hundreds of human hair collectors across Vietnam, solidifying our status as a key hub for sourcing human hair within the country.
  • We go beyond being conventional distributors; we are direct manufacturers that leverage Korean, North American and European knowledge, and methodologies. This differentiation empowers us to supply substantial quantities of top-quality human hair at competitive prices.
  • Our products are shipped to numerous global markets, including Europe, North America, Africa, China, and beyond, with a monthly export capacity of up to 1000 kilograms of high-quality hair.

Our Vietnamese Remy hair is:

  • Free from henna or synthetic additives.
  • Virgin hair, meticulously sourced from individual donors, ensuring its natural authenticity.
  • Natural hair, complete with intact cuticles, untouched by chemicals, dyes, or bleaches.
  • Remains tangle-free, with all hair pieces within a bundle aligned from root to tip.
  • Natural dark color typically falls into shades #1, #1B, or #2.
  • The hair has been treated with gentle shampoo to cleanse away impurities while preserving its innate quality.

Our Vietnamese raw hair offers remarkable versatility:

  • Natural Shine and Luster, ur Hair is prized for its natural shine and lustre. It possesses an inherent radiant sheen that requires minimal processing to achieve a glossy and healthy appearance. This natural shine adds to the overall allure of Vietnamese hair, making it a top choice for those seeking a vibrant and luxurious look.
  • Silky Smooth Texture, the fine and silky texture of our Vietnamese hair is a standout feature. It feels remarkably smooth to the touch, creating a sensation of silkiness that enhances the overall appeal of the hair. This smooth texture translates into soft and luxurious hair extensions and wigs.
  • Strength and Durability, Our Hair is known for its strength and durability. It can endure various styling treatments, including colouring, heat styling, and frequent washing, without compromising its quality. This robustness ensures that hair extensions made from Vietnamese hair maintain their integrity over time, resulting in a longer lifespan.
  • Versatility in Styling, Vietnamese hair’s versatility is a notable attribute. It can be easily styled into a variety of textures, ranging from straight to wavy to curly, depending on individual preferences. This adaptability allows for a wide range of hairstyle possibilities, making it a favourite among hairstylists and fashion enthusiasts.
  • Natural Color Variety, Vietnamese hair is available in a spectrum of natural colours, from deep black to various shades of brown. This diversity in natural colours simplifies the process of finding a close match to one’s own hair colour, contributing to its popularity.
  • Consistent quality standards, we are renowned for maintaining consistent quality standards. This means that customers can expect high-quality hair products with every purchase. The unwavering commitment to quality has solidified Vietnamese hair’s reputation for excellence.

HARMONY TAPE

Are you ready to embark on a journey to discover the future of hair extensions? Black Diamonds is proud to unveil a hair transformation experience like no other. We’ve reimagined hair extensions with innovation at the core to bring you a product that not only enhances your look but also elevates your confidence.

  • At the heart of HARMONY lase extension is our exclusive manufacturing technology. This breakthrough innovation seamlessly integrates with your natural hair, creating a stunningly authentic look that will leave everyone guessing. Get ready to experience hair that looks like it naturally comes from your scalp!
  • We believe that beauty shouldn’t come at the cost of comfort. Our extensions feature ultra-thin, flexible attachments that provide a secure fit without compromising on comfort. Feel at ease, even during long wear.
  • HARMONY Tape Extensions are not just a fashion statement; they’re built to last. Experience durability like never before, all while revelling in the extreme comfort they offer.
  • When it comes to volume, we don’t settle for less. Our extensions boast an abundance of hair, surpassing other top brands. You’ll enjoy a distinctive push-up effect that adds captivating volume to your hairstyle.
  • We understand the value of value! That’s why our HARMONY Tape Extensions are designed for reuse, allowing you to relish their beauty and quality for up to two applications. Maximize your style without compromising your budget.

Get ready to elevate your hair game, achieve stunning volume, and experience unmatched comfort. HARMONY Tape Extensions is here to redefine the world of hair extensions, making the extraordinary look and feel effortlessly natural.

Are you prepared to step into a world where innovation meets elegance?

HarmonyTail

Introducing Our Finest Vietnamese Natural Hair Ponytails

Unveil the beauty of Vietnam through our exceptional natural hair ponytail collection. We take immense pride in offering you a range of ponytails that encapsulate the allure of Vietnamese hair. Here’s why our Vietnamese natural hair ponytails are a cut above the rest:

  • Our ponytails are crafted exclusively from genuine Vietnamese natural hair, ensuring an authentic look and feel that’s unparalleled.
  • Whether you prefer a sleek, sophisticated look or desire luscious waves, our Vietnamese natural hair ponytails are versatile and can be styled to match your desired look.
  • Quality is our hallmark. Our ponytails are renowned for their exceptional craftsmanship, offering long-lasting durability and a luxurious feel.
  • Achieve a flawless blend with your own hair. Our ponytails seamlessly integrate with your natural hair for a polished, undetectable finish.
  • Experience the softness, shine, and manageability of genuine Vietnamese natural hair. Our ponytails provide a natural texture that mimics your own.
  • Our collection encompasses a wide range of natural hair colors, ensuring you can find the perfect match to enhance your unique style.
  • Designed for comfort, our ponytails offer a secure fit, allowing you to wear them with confidence throughout the day.
  • Caring for our Vietnamese natural hair ponytails is effortless, requiring minimal upkeep while offering enduring beauty and style.
  • Whether it’s a casual day out, a formal event, or a special celebration, our Vietnamese natural hair ponytails add sophistication to any occasion.
  • Your satisfaction is our top priority. We are committed to delivering ponytails that exceed your expectations in both quality and style.
  • Embark on a journey of natural hair beauty with our Vietnamese ponytail collection. Elevate your hairstyle and embrace the confidence that comes with wearing genuine, premium-quality Vietnamese hair. Your path to flawless ponytails begins here!

HarmonyMan

Elevating Elegance and Endurance!

  • We are proud to present the HarmonyMan collection, a pinnacle of refined hair craftsmanship. Meticulously crafted from our finest hair, this collection redefines the concept of natural beauty, seamlessly blending with your own hair to create an impeccable, lifelike appearance.
  • Our HarmonyMan takes pride in its exquisite frontal design, meticulously created to give the illusion of hair growing directly from your scalp. Gone are the days of noticeable wigs; our design sets a new standard in elegance and realism.
  • But HarmonyMan is more than just a work of art; it’s an investment in long-lasting beauty. With proper care, it can grace your presence for a minimum of six months, ensuring you maintain a consistently polished appearance. Its breathable base guarantees comfort, even during extended wear.
  • Maintenance is effortless with HarmonyMan. Removing it for cleaning or hair color experimentation is a straightforward process, allowing you to customize your look with ease.
  • Embark on a journey of refinement with HarmonyMan, where natural beauty and timeless style converge. Join us in embracing the HarmonyMan legacy today!